Do I have to purchase a Virtual Mechanics product to get this free offer?
Yes, Jumpline is only making this offer available to registered users of Virtual Mechanics products.
What about people who purchased a Virtual Mechanics product in the past - are we eligible for this offer?
Yes, all registered users of Virtual Mechanics products can take advantage of this offer. Contact us (be sure to include your Serial Number - available under Help > About).
Am I required to purchase Jumpline.com services to receive the free offer?
No, you are not required to make a purchase. You are already pre-qualified to receive the free offer.
What happens after the free offer expires?
If you chose to remain a customer after the free offer expires, Jumpline.com will bill you the published rate associated with your plan. You have the option to cancel the free offer at anytime and you will not be billed after the free offer expires. You also have the ability to pick your billing frequency (monthly or annual) if you choose to continue using the service after the free offer expires.
What if I want a web hosting plan different than the free offer?
In your Customer Manager you will be able to upgrade to a different plan. You will be prorated a credit amount equal to the value of the free offer. This credit will apply towards your upgraded account.
Do I need a credit card to receive the free offer?
Yes, Jumpline.com requires a valid credit card to secure the free offer. However you will not be billed unless you choose the keep the service after the free offer expires.
What about a Domain Name?
A Domain Name is required to use the free offer. You can use an existing domain name or you can purchase a new domain name from Jumpline.com
Where can I find out more information about Jumpline.com?
Visit our website at www.jumpline.com
What is a VDS?
VDS stand for Virtual Dedicated Server. VDS s a more secure and robust web hosting solution compared to regular shared web hosting.
Will I receive customer service with my free offer?
Yes, you will have access to 24-7-365 email ticket support. You will also receive toll free phone support M-F 9am-9pm.
Will Jumpline help me with the transfer process my existing website?
Yes we can assist you in transferring your domain name to Jumpline's name servers.
How long will it take for me to get my free web hosting offer?
Most accounts are set up within a few hours.
What do I need to do to cancel the free offer?
You can cancel the free offer anytime inside your online Customer Manager.